Returns & Exchanges
At Lanoguard, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns or exchanges on all unworn items. Ensuring your perfect fit and style is our top priority.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all Lanoguard tags attached to ensure the product remains protected during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Refund Processing
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing